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Joanne G
CLIFTON, TX | 2011 Chevrolet EquinoxMay 30, 2023Needed repairs done for a trip… Tony got it done so we could leave on time!!! Great job!Response from Douglass Chevrolet GMC
May 31, 2023Joanne, we're happy you found our staff to be so supportive during your experience here at Douglass Chevrolet GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!Elton D
MONTGOMERY, TX | 2023 Chevrolet TahoeMay 25, 2023Awesome guys to deal with! Best experience buying a new car!Response from Douglass Chevrolet GMC
May 27, 2023Elton, thank you for your kind review; we are happy to pass along your comments to the team here at Douglass Chevrolet GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Paul D
VALLEY MILLS, TX | 2016 Chevrolet TraverseMay 17, 2023We made an appt for an oil change and we're told it would take 45 min to an hour to complete. It took over 2 hrs! Next time I need an oil change I will go to Avis. They take 15 minutesResponse from Douglass Chevrolet GMC
May 18, 2023Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!Charlotte K
WHITNEY, TX | 2018 Chevrolet EquinoxMay 15, 2023Friendly efficient and serviced my vehicle in a short amount of timeResponse from Douglass Chevrolet GMC
May 16, 2023Charlotte, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!Ron S
CLIFTON, TX | 2020 Chevrolet 1500 SilveradoMay 10, 2023Service Department Director Tony Swertfager is always friendly and efficient. He is a fine tribute to your dealership.Response from Douglass Chevrolet GMC
May 11, 2023Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Douglass Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!Crystal T
WACO, TX | 2022 Chevrolet EquinoxMay 8, 2023They’re always so kind and professional.Response from Douglass Chevrolet GMC
May 9, 2023Crystal, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Carolyn R
VALLEY MILLS, TX | 2021 GMC AcadiaApril 26, 2023Very friendly and didn’t have to wait very longResponse from Douglass Chevrolet GMC
April 28, 2023Carolyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!Michael R
WACO, TX | 2023 Chevrolet TahoeApril 26, 2023Phillip and Mason made the whole experience better than I could have hoped for. Everything went perfectly smooth, and I ended up with the car of my dreams.Response from Douglass Chevrolet GMC
April 27, 2023Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!David G
CLIFTON, TX | 2013 Chevrolet 1500 SilveradoMarch 30, 2023I asked them to change the oil and align the front end. The oil change was great, but they said my front end needed nearly $4000.00 dollars worth of work before the front could be aligned. I took it to two other mechanics and they said it was fine. The truck has 135000 miles on it and they are 99% high way miles. The truck has never been wrecked. I took it to Midas in Waco and they saw no problems and they aligned it and I was out in 45 minutes. Don't know what the mechanic at Douglas saw, but its drives great like it always has. May consider taking it somewhere else in the future.Michael K
CHINA SPRINGS, TX | 2023 Chevrolet TahoeMarch 29, 2023Process was quick and our salesman David Hudson took care of everything.Response from Douglass Chevrolet GMC
March 31, 2023Michael, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!