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Gary D
WHITNEY, TX | 2016 Chevrolet 1500 SilveradoFebruary 1, 2023Good service just a little longer than expected this timeResponse from Douglass Chevrolet Buick GMC
February 3, 2023Gary! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!Chad R
Meridian, TX | 2021 GMC 1500 SierraJanuary 26, 2023Service was top notch. In today's world of the non-personal experience or business accountability, this service department harkens back to the days of old. VERY friendly, personable, and professional staff, who also happen to possess tremendous product knowledge. I wouldn't hesitate to return or recommend this service department to my family and friends.Response from Douglass Chevrolet Buick GMC
January 29, 2023Chad, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!Don W
CLIFTON, TX | 2014 Buick EnclaveJanuary 14, 2023Very professional and courteous service.Response from Douglass Chevrolet Buick GMC
January 16, 2023Don, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!Don W
CLIFTON, TX | 2014 Buick EnclaveJanuary 4, 2023Service people are very professional and do their job in a friendly and competent manner.Response from Douglass Chevrolet Buick GMC
January 6, 2023Don, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!Ronnie M
VALLEY MILLS, TX | 2022 Chevrolet 1500 SilveradoJanuary 4, 2023Always good working with David, very dependableResponse from Douglass Chevrolet Buick GMC
January 6, 2023Ronnie, we're happy you found our staff to be so supportive during your experience here at Douglass Chevrolet Buick GMC. Thank you so much for your feedback! We hope you have a great day!Sandra C
WACO, TX | 2023 Buick EnvisionJanuary 2, 2023Helpful, answered questions, easy to complete an important decision.Response from Douglass Chevrolet Buick GMC
January 4, 2023Sandra, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Tiffany J
MORGAN, TX | 2020 Chevrolet 1500 SilveradoDecember 14, 2022I feel like my experience has diminished greatly since purchasing my vehicle here in December 2020. The technician availability is very delayed which I understand given the job market, but then I feel like I am always requesting or having to remind whomever the service personnel is what my prepurchased package of services is or what I need done. I would expect suggested services modeling other Chevy dealerships based on mileage, but at my last oil change this past week I didn’t even receive a completed guide of how my vehicle was. Every category was blank and simply stapled to the back of my receipt which was also calculated incorrectly.Response from Douglass Chevrolet Buick GMC
December 16, 2022Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (254) 675-8315 to discuss your concerns, as your satisfaction is of utmost importance to us.Barry A
MERIDIAN, TX | 2022 GMC 2500HD SierraOctober 26, 2022Timely and courteous serviceResponse from Douglass Chevrolet Buick GMC
October 29, 2022Barry, thank you so much for your positive comments about Douglass Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!Ronald T
CLIFTON, TX | 2019 Chevrolet TahoeOctober 19, 2022Very friendly and great serviceResponse from Douglass Chevrolet Buick GMC
October 22, 2022We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!K.j. E
MORGAN, TX | 2017 Chevrolet 1500 SilveradoOctober 7, 2022It was goodResponse from Douglass Chevrolet Buick GMC
October 10, 2022We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!